8 Courses
Development & Workplace Skills
Public Speaking Skills
Do you need to conduct oral presentations on a regular basis, often to large or small groups of people? Would you like to gain the necessary presentation skills to be able to confidently present ideas, recommendations, opinions and proposals effectively? Look no further than a public Speaking Skills short course.
R490
Development & Workplace Skills
Beating the Clock: Time Management
The fast pace of modern life means that you need to juggle work, home and your social life expertly. An inability to manage time can result in over-commitment, and missed deadlines. Learn how to get a sense of control over your life using effective time management.
Development & Workplace Skills
Business Writing Skills
Do you want (or need!) to improve your business writing skills? Learn how to confidently create written documents such as meeting documents, electronic mail messages, reports and job applications.
Development & Workplace Skills
Customer Service
This programme focuses on developing abilities to identify customer complaints, find possible solutions and resolve the issues. It also addresses how to communicate effectively and provide practical business solutions as well as to explain the benefits of customer service that will ensure effective Customer Service.
Development & Workplace Skills
Effective Minute Taking
This programmes covers the important functions and tasks related to meetings and other events such as seminars or
workshops such as planning, co-ordination of a variety of factors, efficient time management and accurate correspondence and record keeping of the event.
Development & Workplace Skills
Effective Selling Skills
To be successful in sales a certain set of skills is required as well as an understanding of the different processes, steps and methodologies involved. This programme will provide you with all of the tools needed and will guide you towards being an effective, customer focussed salesperson.
Development & Workplace Skills
Elementary Project Management
Projects are part of everyday life and project management encompasses a variety of tasks and the application of good management practices. This programme covers the fundamentals of project management and guides you through the tasks involved in project management.
Development & Workplace Skills
Office Admin Techniques
If you work in an environment where you contribute to the smooth running of the office or are working in an administrative environment, then this is the programme for you.
MSC